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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Novella (Cindy Novella)

Cindy Novella (Cindy Novella)

September 18, 2026

5  out of  5
rating by Cindy Novella (Cindy Novella)
"Rosa has always been helpful and receptive when it comes to all my questions."
We responded:
"Thank you, Cindy, for sharing your positive experience with Rosa. It's wonderful to hear that she has been helpful and receptive to your questions. Providing excellent service is a top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out. Your satisfaction is important to us."
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Chance Hart

September 17, 2026

5  out of  5
rating by Chance Hart
"Felicia is very helpful and easy to work with. Thank you!"
We responded:
"Thank you for sharing your positive experience with Felicia. It's wonderful to hear that she was helpful and easy to work with. We appreciate your feedback and are delighted to know that you had a great experience with our insurance agency. Your satisfaction is important to us, and we look forward to continuing to assist you with your insurance needs."
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Nicholle Cox

September 17, 2026

5  out of  5
rating by Nicholle Cox
"Thank you Felicia for getting me a quote so fast."
We responded:
"Thank you for sharing your experience, Nicholle. It's wonderful to hear that Felicia was able to assist you promptly with your quote. Providing efficient and helpful service is a top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime."
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Karla Aguilera

September 14, 2026

5  out of  5
rating by Karla Aguilera
"I called today to get a quote on adding another vehicle to my policy and the lady Felicia who helped me was great. She assured me that State Farm has me covered, with which ever decision i decide to make. That was a great feeling.
She had great customer service and She sure left me with a smile by the end of our conversation. Thanks Felicia !!"
We responded:
"Thank you, Karla, for your fantastic feedback! It's wonderful to hear that you had a positive experience with our insurance services. Providing exceptional service is our priority, and your satisfaction is our greatest reward. If you have any questions or need further assistance, feel free to reach out. Your support means a lot to us!"
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Nomad trohs

September 8, 2026

5  out of  5
rating by Nomad trohs
"How fun talking with Felicia and she got me exactly what I was lookin for and it was at a good price!"
We responded:
"Thank you for sharing your feedback. It's great to hear that Felicia was able to assist you in finding exactly what you were looking for at a good price. "
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Michelle Glover

September 1, 2026

5  out of  5
rating by Michelle Glover
"The staff at Jay Epsteins office especially, Rosa is always so helpful with our policy ! I would highly recommend to reach out to her if your shopping for new insurance needs!"
We responded:
"Thank you, Michelle, for sharing your positive experience with Jay Epstein's office. It's wonderful to hear that Rosa has been so helpful with your policy. Your recommendation means a lot, and we're delighted to know that our team has met your insurance needs effectively. We look forward to continuing to provide you with excellent service."
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Brie

August 31, 2026

5  out of  5
rating by Brie
"I’ve been a client for many years and have always had the best service from Jay Epstein State Farm. Felecia was extremely helpful today and explained everything in detail and how fees were calculated. I appreciate the entire team."
We responded:
"Thank you for sharing your experience with Jay Epstein State Farm. It's wonderful to hear that Felecia was able to assist you effectively and provide detailed explanations. We appreciate your continued support and are delighted to know that our team has consistently met your expectations. Your feedback is invaluable to us, and we look forward to serving you for many more years."
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Tressa Warden

August 28, 2026

5  out of  5
rating by Tressa Warden
"Felecia was amazing . Use her! she is good and kind and patient!"
We responded:
"Thank you for sharing your experience with Felecia. It's wonderful to hear how her kindness, patience, and expertise made a positive impact. Your feedback is greatly appreciated and helps us continue to provide exceptional service. If you have any further needs or questions, feel free to reach out."
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Tressa Warden

August 28, 2026

5  out of  5
rating by Tressa Warden
"Felecia was very helpful I recommend her! She was also kind and patient with all my questions"
We responded:
"Thank you, Tressa, for sharing your positive experience with Felecia. It's wonderful to hear that she was helpful, kind, and patient in addressing all your questions. Your recommendation means a lot and we're glad to have provided you with the service you deserve. Looking forward to assisting you with any future insurance needs."
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Joe Chavez

August 28, 2026

5  out of  5
rating by Joe Chavez
"Rosa resolved the issue. Quick, prompt and efficiently. Thank you."
We responded:
"Thank you, Joe, for sharing your experience with us. It's wonderful to hear that Rosa was able to resolve your issue quickly and efficiently. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Nicole C

August 28, 2026

5  out of  5
rating by Nicole C
"Felicia is always a pleasure to work with. I love that she does go above and beyond to find the right, affordable policy. Thank you!!!"
We responded:
"Thank you, Nicole, for sharing your positive experience with Felicia. It's wonderful to hear that she consistently goes above and beyond to help you find the right, affordable policy. Your feedback is greatly appreciated and motivates us to continue providing exceptional service."
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Lucy Alvarez

August 24, 2026

5  out of  5
rating by Lucy Alvarez
"Thanks to Felicia for been so patient and helpfull shes the BEST😊"
We responded:
"Thank you for sharing your experience, Lucy. It's wonderful to hear that Felicia provided you with such patient and helpful service. Your feedback is greatly appreciated and reinforces our commitment to delivering exceptional service. If you have any more experiences to share or need assistance, feel free to reach out."
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Susanna Janssen

August 21, 2026

5  out of  5
rating by Susanna Janssen
"I am so happy to have State Farm. My agent Jay Epstein, Rosa Rodriguez, and Cassie have always been attentive, helpful, and wonderful!"
We responded:
"Thank you, Susanna, for sharing your positive experience with our team. It's fantastic to hear that Jay, Rosa, and Cassie have been attentive and helpful in meeting your insurance needs. Your satisfaction is our top priority, and we're delighted to know you're happy with our service. Your feedback is greatly appreciated and motivates us to continue providing excellent support."
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Skylar Luedemann

June 23, 2026

5  out of  5
rating by Skylar Luedemann
"Felecia was very helpful with my insurance policy."
We responded:
"Thank you, Skylar, for sharing your positive experience with Felecia. It's wonderful to hear that she was able to assist you effectively with your insurance policy. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Mike Crutcher

June 9, 2026

5  out of  5
rating by Mike Crutcher
"I always receive excellent service from Jay Epstein Insurance!
I recently needed to get insurance for a Toyota station wagon. Agent Felecia Maldonado was very helpful and was able to answer all my questions and suggest the best insurance package for my needs. I won't hesitate to call them again for my insurance needs."
We responded:
"Thank you, Mike, for sharing your positive experience with us. It's great to hear that Felecia was able to assist you effectively with your Toyota station wagon insurance. Your satisfaction is important to us, and we're glad to know you feel confident in reaching out for your future insurance needs. Your feedback is much appreciated!"
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Bj Gutierrez

May 22, 2026

5  out of  5
rating by Bj Gutierrez
"Felecia at Jay Epstein - State Farm Insurance is amazing. I called with an urgent need and she was extremely helpful and jumped right on it going above and beyond!"
We responded:
"Thank you, Bj, for sharing your experience with Felecia. It's wonderful to hear how she was able to assist you promptly and exceed your expectations. Your feedback is greatly appreciated and will be shared with the team. We're here to help whenever you need us."
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Mark Pedersen

May 19, 2026

5  out of  5
rating by Mark Pedersen
"Felecia at State Farm was very helpful, professional and friendly. I needed to get insurance for a golf cart and Felecia made the process very fast and easy."
We responded:
"Thank you, Mark, for sharing your experience with us. It's wonderful to hear that Felecia was able to assist you efficiently and make the process of getting insurance for your golf cart smooth and pleasant. Your feedback is greatly appreciated and will be shared with the team. We look forward to continuing to meet your insurance needs."
Profile photo of Anthony Dawson

Anthony Dawson

May 13, 2026

5  out of  5
rating by Anthony Dawson
"Fantastic customer service. Insured my rv and two classic vehicles. Efficient, prompt and met my needs perfectly. Highly recommend. Ask for Felecia, she’s the best!"
We responded:
"Thank you, Anthony, for sharing your experience. It's wonderful to hear that our team, especially Felecia, provided you with efficient and prompt service for your RV and classic vehicles. Your recommendation means a lot to us, and we're glad we could meet your needs perfectly. Your feedback is greatly appreciated."
Profile photo of Andrew Richards

Andrew Richards

May 5, 2026

5  out of  5
rating by Andrew Richards
"Felicia Maldonado did a great job helping me"
We responded:
"Thank you, Andrew, for sharing your positive experience with Felicia Maldonado. It's wonderful to hear that she was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can do for you, please let us know."
Profile photo of Guillermo Zazueta

Guillermo Zazueta

April 24, 2026

5  out of  5
rating by Guillermo Zazueta
"I had a great experience with Felicia Maldonado over the phone today. This office just keep getting good people with great customer service skills. Great work Jay! Thanks again Felicia!"
We responded:
"Thank you, Guillermo, for sharing your positive experience with Felicia. It's wonderful to hear that her customer service skills made a great impression. We truly value your feedback and appreciate your kind words about our team. Your satisfaction is our priority, and we're glad to have met your expectations."
Profile photo of D K (DK)

D K (DK)

February 19, 2026

5  out of  5
rating by D K (DK)
"Cathy Schaus always answers my phone calls or gets back to me the same day. She always knows the answers to my policy questions. I have been satisfied with all claims for the 10+ years I have been a customer of SF."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Cathy has been consistently responsive and knowledgeable in addressing your policy questions. We're delighted to know that you've been satisfied with your claims over the past 10+ years. Your trust and satisfaction are incredibly important to us, and we look forward to continuing to serve you."
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Melanie Mountanos

January 20, 2026

5  out of  5
rating by Melanie Mountanos
"Rosa is the best! She always is looking out for me and asking if I need anything. Of course, Jay is amazing, too! Thank you to State Farm Insurance - you take amazing care of my vehicles and properties!"
We responded:
"Thank you, Melanie, for sharing your wonderful feedback! It's fantastic to hear that Rosa has been so attentive and supportive. We're delighted that both she and Jay have made a positive impact on your experience with us. Taking care of your vehicles and properties is our priority, and we're grateful for your trust in State Farm Insurance."
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Chris

January 3, 2026

5  out of  5
rating by Chris
"Even before I became a customer their service was stellar. Kether would call and check on me not as part of a sales call but as a new resident in the area. Rosa was nothing but extremely helpful when I did come in to get a policy. If the service was that good before they had ever received a penny from me I cant wait to see what it is should I ever need assistance. Thank you!"
We responded:
"Thank you, Chris, for sharing your experience. It's wonderful to hear that Kether and Rosa made such a positive impression even before you became a customer. Providing exceptional service is our priority, and we're glad to know you felt supported from the start. We're here to assist you whenever you need us. Your feedback is greatly appreciated."
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Colin Smith

December 15, 2025

5  out of  5
rating by Colin Smith
"Rosa Rodriguez @ Jay Epstein State Farm Agency have been fantastic to work with and I can't recommend them enough.

Thank you!"
We responded:
"Hi Colin! Thank you for the wonderful review for our agency and trusting our team with your Insurance needs."
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Renee Neff

December 3, 2025

5  out of  5
rating by Renee Neff
"Rosa Rodriguez has been so helpful with insurance transfer between states! Thank you for your professionalism and detailed help, really gives a great customer experience!! -Renee"
We responded:
"Thank you, Renee, for sharing your positive experience with Rosa. It's wonderful to hear that her professionalism and attention to detail made your insurance transfer between states smooth and pleasant. We truly appreciate your feedback and are delighted to know you had a great customer experience with us."