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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Rhonda Barry

October 24, 2026

5 out of 5 rating by Rhonda Barry
"Great experience super helpful every time I need help and always have information I didn't know I needed. Thanks everyone 🙏"
We responded:
"Thank you, Rhonda, for sharing your positive experience. It's wonderful to hear that our team has been helpful and informative whenever you need assistance. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Mike Maldonado

October 20, 2026

5 out of 5 rating by Mike Maldonado
"Felecia Maldonado helped me get a great life insurance policy, and I couldn’t be happier with the experience! I highly recommend her for all your auto, life, and health insurance needs. She’s knowledgeable, friendly, and makes the entire process quick, easy, and stress-free. If you’re looking for someone who truly makes insurance simple, Felecia is the person to call!"
We responded:
"Thank you, Mike, for sharing your positive experience with Felecia Maldonado. It's wonderful to hear that she was able to assist you in finding a life insurance policy that meets your needs. Her dedication to making the insurance process straightforward and stress-free is truly appreciated. Your recommendation means a lot, and we're glad to have been able to provide you with excellent service. If you have any further insurance needs or questions, feel free to reach out."
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Moses Perez

October 17, 2026

5 out of 5 rating by Moses Perez
"Felicia was great she made the whole process quick and painless. Great customer service couldn't ask for a better insurance agent."
We responded:
"Thank you for sharing your experience with Felicia. It's wonderful to hear that she made the process quick and painless for you. Providing excellent customer service is our priority, and we're glad to know you felt well taken care of. Your feedback is greatly appreciated."
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Debra Tompkins

October 14, 2026

5 out of 5 rating by Debra Tompkins
"Hi everyone, I just wanted to let you know that Felicia was so helpful and courteous with me today and I totally appreciate her. I hope you have a great day Felicia."
We responded:
"Thank you for sharing your experience with Felicia. It's wonderful to hear how helpful and courteous she was during your visit. Your feedback is greatly appreciated and will be shared with Felicia and the team. We're delighted to know you had such a positive experience."
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Ray Taglio

October 14, 2026

5 out of 5 rating by Ray Taglio
"I had the pleasure of working with Felecia at Jay Epstein State Farm. The custom service was amazing and she had such a great attitude. As promised she had the information requested by the end of the day. Thank you for such good service"
We responded:
"Thank you, Ray, for sharing your experience with Felecia at Jay Epstein State Farm. It's wonderful to hear that you received amazing service and that Felecia's positive attitude made a difference. We're delighted that she was able to provide the information you needed promptly. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Jory Barnett

October 1, 2026

5 out of 5 rating by Jory Barnett
"Felecia did a great job helping me and addressed all my concerns and helped navigate me in what I needed to know :)"
We responded:
"Thank you for sharing your positive experience with Felecia. It's wonderful to hear that she was able to address all your concerns and guide you effectively. Your feedback is greatly appreciated and helps us continue to provide excellent service. Looking forward to assisting you with any future insurance needs."
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Dustin White

October 1, 2026

5 out of 5 rating by Dustin White
"Felicia was awesome and amazing she was very helpful and knowledgeable. I really enjoyed her positive outlook on life. Go Dodgers"
We responded:
"Thank you, Dustin, for your fantastic feedback! It's wonderful to know that your experience with Jay Epstein - State Farm Insurance Agent met your expectations. Providing exceptional service in the insurance field is our priority, and your positive rating is greatly appreciated. If you have any questions or need further assistance, feel free to reach out. Your support means a lot to us!"
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Tito Robles

September 30, 2026

5 out of 5 rating by Tito Robles
"I really appreciate Felicia. She was very helpful."
We responded:
"Thank you, Tito, for your fantastic feedback! It's wonderful to hear that you had a positive experience with our insurance services. Providing exceptional service and support is our priority, and your high rating is greatly appreciated. If you have any questions or need further assistance, feel free to reach out. Your satisfaction is important to us, and we're here to help with all your insurance needs."
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Ana Halstad

September 30, 2026

5 out of 5 rating by Ana Halstad
"The staff at Jay Epstein Insurance is always so helpful and responsive. I called in today to add my teen son as a new driver and Felicia was extremely helpful in answering all my questions. I had so many questions about my policy and she was warm and patient and very knowledgeable. Thank you so much for all your help!"
We responded:
"Thank you, Ana, for sharing your experience with Jay Epstein Insurance. It's wonderful to hear that Felicia was able to assist you effectively and provide the information you needed. Adding a new driver can be a big step, and we're glad to know Felicia's knowledge and patience made the process smoother for you. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service."
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Michael Turchin

September 30, 2026

5 out of 5 rating by Michael Turchin
"Felecia was a big help and was very knowledgeable when I had questions about my policies!"
We responded:
"Thank you, Michael, for sharing your positive experience with Felecia. It's wonderful to hear that her knowledge and assistance made a difference when you had questions about your policies. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Joey Smith

September 30, 2026

5 out of 5 rating by Joey Smith
"We had a very positive experience at J Epstein State Farm Insurance in Ukiah. We went in there asking about Medicare signing up for it. Felecia helped us to understand a lot more about Medicare.
She was honest and understanding. Because we didn't know anything. She took the time to help us out and did some research for us. It was really nice positive experience for my wife and myself. Thank you so much."
We responded:
"Thank you, Joey, for sharing your experience with us at Jay Epstein State Farm Insurance in Ukiah. It's wonderful to hear that Felecia was able to assist you and your wife with understanding Medicare. Her dedication to providing honest and thorough assistance is something we value greatly. We're glad to know that your visit was positive and informative. Your feedback is truly appreciated, and we look forward to serving you again in the future."
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Carmen

September 29, 2026

5 out of 5 rating by Carmen
"I spoke with Ray Tinajero. He was very kind friendly and he gave me lots of information. I will recommend him to my friends. Pain or pain"
We responded:
"Thank you for sharing your experience with Ray. It's wonderful to hear that he provided you with helpful information and a friendly interaction. Your recommendation means a lot, and we're glad to have met your expectations. If you have any further questions or need assistance, feel free to reach out."
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Cynthia Barnes

September 28, 2026

5 out of 5 rating by Cynthia Barnes
"Thank you Felicia for all you do I appreciate you and State Farm they're always there to answer any questions and make me feel at ease about insurance and I appreciate you"
We responded:
"Thank you, Cynthia, for sharing your positive experience with Felicia and our team. It's wonderful to hear that you feel supported and at ease with your insurance needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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P J

September 25, 2026

5 out of 5 rating by P J
"This office is ran by some of the most caring and dedicated individuals!
Felicia went above and beyond to make sure my mother was taken care of. Thank you, Felicia from State Farm!
♡"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Felicia provided exceptional service and ensured your mother's needs were met. Our team is committed to delivering caring and dedicated support, and your feedback is greatly appreciated. If there's anything else we can do for you, feel free to let us know."
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Austin B

September 21, 2026

5 out of 5 rating by Austin B
"Felecia helped me with a lot of my concerns and problems, by the end I had everything I needed."
We responded:
"Thank you, Austin, for sharing your experience. It's wonderful to hear that Felecia was able to assist you effectively and address all your concerns. Providing comprehensive support is a priority, and your feedback highlights the dedication we strive for. If you have any more questions or need further assistance, feel free to reach out. Your satisfaction is important to us."
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Cindy Novella (Cindy Novella)

September 18, 2026

5 out of 5 rating by Cindy Novella (Cindy Novella)
"Rosa has always been helpful and receptive when it comes to all my questions."
We responded:
"Thank you, Cindy, for sharing your positive experience with Rosa. It's wonderful to hear that she has been helpful and receptive to your questions. Providing excellent service is a top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out. Your satisfaction is important to us."
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Chance Hart

September 17, 2026

5 out of 5 rating by Chance Hart
"Felicia is very helpful and easy to work with. Thank you!"
We responded:
"Thank you for sharing your positive experience with Felicia. It's wonderful to hear that she was helpful and easy to work with. We appreciate your feedback and are delighted to know that you had a great experience with our insurance agency. Your satisfaction is important to us, and we look forward to continuing to assist you with your insurance needs."
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Nicholle Cox

September 17, 2026

5 out of 5 rating by Nicholle Cox
"Thank you Felicia for getting me a quote so fast."
We responded:
"Thank you for sharing your experience, Nicholle. It's wonderful to hear that Felicia was able to assist you promptly with your quote. Providing efficient and helpful service is a top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime."
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Karla Aguilera

September 14, 2026

5 out of 5 rating by Karla Aguilera
"I called today to get a quote on adding another vehicle to my policy and the lady Felicia who helped me was great. She assured me that State Farm has me covered, with which ever decision i decide to make. That was a great feeling.
She had great customer service and She sure left me with a smile by the end of our conversation. Thanks Felicia !!"
We responded:
"Thank you, Karla, for your fantastic feedback! It's wonderful to hear that you had a positive experience with our insurance services. Providing exceptional service is our priority, and your satisfaction is our greatest reward. If you have any questions or need further assistance, feel free to reach out. Your support means a lot to us!"
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Nomad trohs

September 8, 2026

5 out of 5 rating by Nomad trohs
"How fun talking with Felicia and she got me exactly what I was lookin for and it was at a good price!"
We responded:
"Thank you for sharing your feedback. It's great to hear that Felicia was able to assist you in finding exactly what you were looking for at a good price. "
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Michelle Glover

September 1, 2026

5 out of 5 rating by Michelle Glover
"The staff at Jay Epsteins office especially, Rosa is always so helpful with our policy ! I would highly recommend to reach out to her if your shopping for new insurance needs!"
We responded:
"Thank you, Michelle, for sharing your positive experience with Jay Epstein's office. It's wonderful to hear that Rosa has been so helpful with your policy. Your recommendation means a lot, and we're delighted to know that our team has met your insurance needs effectively. We look forward to continuing to provide you with excellent service."
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Brie

August 31, 2026

5 out of 5 rating by Brie
"I’ve been a client for many years and have always had the best service from Jay Epstein State Farm. Felecia was extremely helpful today and explained everything in detail and how fees were calculated. I appreciate the entire team."
We responded:
"Thank you for sharing your experience with Jay Epstein State Farm. It's wonderful to hear that Felecia was able to assist you effectively and provide detailed explanations. We appreciate your continued support and are delighted to know that our team has consistently met your expectations. Your feedback is invaluable to us, and we look forward to serving you for many more years."
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Tressa Warden

August 28, 2026

5 out of 5 rating by Tressa Warden
"Felecia was amazing . Use her! she is good and kind and patient!"
We responded:
"Thank you for sharing your experience with Felecia. It's wonderful to hear how her kindness, patience, and expertise made a positive impact. Your feedback is greatly appreciated and helps us continue to provide exceptional service. If you have any further needs or questions, feel free to reach out."
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Tressa Warden

August 28, 2026

5 out of 5 rating by Tressa Warden
"Felecia was very helpful I recommend her! She was also kind and patient with all my questions"
We responded:
"Thank you, Tressa, for sharing your positive experience with Felecia. It's wonderful to hear that she was helpful, kind, and patient in addressing all your questions. Your recommendation means a lot and we're glad to have provided you with the service you deserve. Looking forward to assisting you with any future insurance needs."
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Joe Chavez

August 28, 2026

5 out of 5 rating by Joe Chavez
"Rosa resolved the issue. Quick, prompt and efficiently. Thank you."
We responded:
"Thank you, Joe, for sharing your experience with us. It's wonderful to hear that Rosa was able to resolve your issue quickly and efficiently. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."