State Farm® Insurance Agent Jay Epstein
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Skylar Luedemann
June 23, 2026
"Felecia was very helpful with my insurance policy."
Mike Crutcher
June 9, 2026
"I always receive excellent service from Jay Epstein Insurance!
I recently needed to get insurance for a Toyota station wagon. Agent Felecia Maldonado was very helpful and was able to answer all my questions and suggest the best insurance package for my needs. I won't hesitate to call them again for my insurance needs."
Bj Gutierrez
May 22, 2026
"Felecia at Jay Epstein - State Farm Insurance is amazing. I called with an urgent need and she was extremely helpful and jumped right on it going above and beyond!"
Mark Pedersen
May 19, 2026
"Felecia at State Farm was very helpful, professional and friendly. I needed to get insurance for a golf cart and Felecia made the process very fast and easy."
Anthony Dawson
May 13, 2026
"Fantastic customer service. Insured my rv and two classic vehicles. Efficient, prompt and met my needs perfectly. Highly recommend. Ask for Felecia, she’s the best!"
Andrew Richards
May 5, 2026
"Felicia Maldonado did a great job helping me"
Guillermo Zazueta
April 24, 2026
"I had a great experience with Felicia Maldonado over the phone today. This office just keep getting good people with great customer service skills. Great work Jay! Thanks again Felicia!"
D K (DK)
February 19, 2026
"Cathy Schaus always answers my phone calls or gets back to me the same day. She always knows the answers to my policy questions. I have been satisfied with all claims for the 10+ years I have been a customer of SF."
Melanie Mountanos
January 20, 2026
"Rosa is the best! She always is looking out for me and asking if I need anything. Of course, Jay is amazing, too! Thank you to State Farm Insurance - you take amazing care of my vehicles and properties!"
Chris
January 3, 2026
"Even before I became a customer their service was stellar. Kether would call and check on me not as part of a sales call but as a new resident in the area. Rosa was nothing but extremely helpful when I did come in to get a policy. If the service was that good before they had ever received a penny from me I cant wait to see what it is should I ever need assistance. Thank you!"
Colin Smith
December 15, 2025
"Rosa Rodriguez @ Jay Epstein State Farm Agency have been fantastic to work with and I can't recommend them enough.
Thank you!"
Renee Neff
December 3, 2025
"Rosa Rodriguez has been so helpful with insurance transfer between states! Thank you for your professionalism and detailed help, really gives a great customer experience!! -Renee"
Shannon Bradford
October 24, 2025
"Jay's office is great as is Jay. Friendly and knowledgeable staff. Matt walked us through some changes and was very professional. I highly recommend State Farm and Jay Epstein's office!"
Paul Larramendy
September 14, 2025
"My Family has been doing business with State Farm for many years. We started with Bob Mirata and now with Jay Epstein and his excellent staff of great people to do business with. Always a quick response to any question asked and excellent people skills."
william simon
June 20, 2025
"I’ve been with Jay Epstein State Farm for close to 15yrs now. I have always valued their honesty and hard work to save me money while providing me with the best protection possible. Kether has been great to work with she has been very knowledgeable when it comes to the different policy’s and what they offer."
Sherri Skaggs
June 18, 2025
"I’ve been a customer of Jay Epstein, State Farm Insurance Agent for many years. The employees have always been very courteous, knowledgeable, and professional. Kether definitely goes the distance to get the best for the customer and is very knowledgeable of the industry. I have never felt pressured nor rushed. Thank you for making the experience a pleasant one."
Michael Sugar
May 28, 2025
"People at State Farm make it so pain-free over the phone and they are all very friendly. It’s never been a hassle calling State Farm. It’s always been a pleasure."
kira mcclure
April 11, 2025
"I have only had great experiences here. Kether is always extremely helpful, knowledgable, personable, and enjoyable to speak with. I highly recommend her to anyone looking for help with insurance in the Ukiah area!"
Cassie Gobeille
April 11, 2025
"Kether has been so good to my family and I.
Even when the words spoke about are a rate increase, she’s so kind and willing to work out ways to save a little bit of money.
So thank you so much Kether you’re such a great help every time we speak <3"
Christine Shuken
April 4, 2025
"Good rates and great service from a local company. Kether was particularly helpful! Super friendly, knowledgeable, communicative and professional. 5 stars! *****"
Bryan Barrett
February 28, 2025
"Keather was very helpful and professional. Great service!"
Catherine Hutchison
October 25, 2024
"I’m grateful to Kether who was very patient and knowledgeable in helping us explore and understand our car insurance options. She was extremely kind, thoughtful and helpful, in guiding us to tailor our insurance to meet our needs and our budget."
Bryan Steves
October 24, 2024
"Jay Epstein and his crew are absolutely awesome! My household has been using them for over 4 years. They make insurance so easy. It's great that I can call and talk to a person. Recently, I've been having to make a lot of changes to my policy due to moving out of state. Kether is a delight, easy to talk to and always professional. They treat you like family."
shannon tonn
October 6, 2024
"It’s always a pleasure working with Michelle at Jay’s office, and I can’t recommend them highly enough! Michelle is incredibly knowledgeable and takes the time to explain all the details of my policies, which is clear and reassuring. Thank you for making it such a positive experience!"
Eduardo Pineda
October 3, 2024
"I have home, auto and life insurance with State Farm and Michelle has been handling my accounts for many years and she is great!! Extremely happy with State Farm and service she provides!"