Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michelle Mayfield

June 5, 2023

5  out of  5 rating by Michelle Mayfield
"Matt was awesome to work with. He explained our home owners insurance policy updated our info and made adjustments so we could save money. I would highly recommend him."

Jay Vanoven

May 27, 2023

5  out of  5 rating by Jay Vanoven
"Pat was very friendly, thorough, and professional. He worked with us to get the best coverage at the best price. The process was smooth and painless. Highly recommend."

Kyler Crawford

May 24, 2023

5  out of  5 rating by Kyler Crawford
"Jay and Rosa are absolutely wonderful. Very professional and service ordinated."

Samantha Pummill

May 24, 2023

5  out of  5 rating by Samantha Pummill
"Matt Smith was very helpful in getting us switched over from our previous insurance company, keeping us appropriately covered, and saving us money at the same time! Great experience and highly recommended!"

Phoenix Hermo

May 4, 2023

5  out of  5 rating by Phoenix Hermo
"Pat Bauer at Jay Epstien State Farm Insurance, super helpful and straight forward, needed a urgent switch in home insurance and Pat made it a Cake walk"

james burns

March 20, 2023

5  out of  5 rating by james burns
"If you want a good deal on insurance call Pat."

Walter Smith

February 21, 2023

5  out of  5 rating by Walter Smith
"Pat Bauer was very professional, straight forward and saved us some money. We expect that we will be treated the same if we ever have a claim."

Kara Stout

February 20, 2023

5  out of  5 rating by Kara Stout
"Pat helped us switch our home and auto from a different company to State Farm. The process was almost too easy with Pat helping us!"

Alan Stout

February 20, 2023

5  out of  5 rating by Alan Stout
"Great service and a great team no hassle."

linda spano

February 3, 2023

5  out of  5 rating by linda spano
"Thank you so much excellent customer service. Pat was amazing to work with and so polite."

Taylor Bauer

December 8, 2022

5  out of  5 rating by Taylor Bauer
"When it comes to protecting the important things in your life. Make sure you are covered. Go see Pat at State Farm. He'll walk you through it."

Neeka Aguirre

November 29, 2022

5  out of  5 rating by Neeka Aguirre
"Pat B. at Jay Epstein has been absolutely wonderful. Great customer service, great communication and so helpful."

Colin Smith

November 2, 2022

5  out of  5 rating by Colin Smith
"Rosa Rodriguez @ Jay Epstein State Farm Agency was fantastic to work with and made the whole process very easy from start to finish. Thank you Rosa & Jay!"

Jeff Harpe

October 28, 2022

5  out of  5 rating by Jeff Harpe
"Pat Bauer tailored my home and auto insurance to fit my budget. He was easy to work with and was patient. Thanks Pat."

Richard Blumberg

October 25, 2022

5  out of  5 rating by Richard Blumberg
"I can't say enough about the friendly, professional service my wife and I received from Jay Epstein and Pat Bauer. Working with Pat Bauer was a pleasure. Pat was very responsive and answered all our questions and concerns. We are very happy with our coverage and rates. We will definitely recommend Jay Epstein and Pat Bauer to our family and friends."

Miranda Hatchell

September 16, 2022

5  out of  5 rating by Miranda Hatchell
"Pat Bauer was amazing! Streamline service with expertise, what more could you ask for! Oh wait…..Did I mention the money we are saving? #winning"

Xochitl Garcia

September 10, 2022

5  out of  5 rating by Xochitl Garcia
"I live in Santa Rosa but I still call this office in Ukiah, Rosa is super helpful and knowledgeable. She's also very funny and makes you feel secure with the company. Everytime I have a question or a problem I reach out to her and she does an excellent job! I highly recommend Jay Epstein state farm insurance office!"

Jeffry Harris

September 6, 2022

5  out of  5 rating by Jeffry Harris
"My local insurance broker was not able to renew our insurance with any of the carriers they dealt with, try as hard as they could. Finally, they said they were not able to find a company to help us and that maybe our local state farm agent could, and he/they were able to get us a comparable coverage quickly and so far we are very happy indeed, Thanks to all the staff at Jay Epstein's office."

Luis Peña

September 2, 2022

5  out of  5 rating by Luis Peña
"Always great talking to the crew! They listen and provide great customer service. I strongly recommend them to any of my customers/friends who’s looking for insurance."

Loren Ray

August 16, 2022

5  out of  5 rating by Loren Ray
"Thank you for signing me up for StateFarm pat was great To work with appreciate your time and the great work you did"

Jereme Walsh

July 15, 2022

5  out of  5 rating by Jereme Walsh
"We just bundled our car and renters insurance through state farm. Agent Pat Bauer was extremely helpful and made the process smooth and easy. If you're looking for a new insurance agent Pat from state farm is your man!! Thank you Pat."

Daniel Mcmilin

June 24, 2022

5  out of  5 rating by Daniel Mcmilin
"Thank you Pat Bauer for all the help. You Rock! You made the transition From AAA to State Farm an easy decision. I already recommended you to three people. If anyone is looking for a awesome agent asks for Pat."

Jeff Yates

June 2, 2022

5  out of  5 rating by Jeff Yates
"After waisting thousands of dollars and years with Progressive, I recently spoke with one of Jay's newest team members Pat Bauer. He saved my family over $1,000 a year for the same coverage. Pat is polite, knowledgable and is there to help you and your family. I reccomend him to anybody."

Bauer25 Bauer

May 6, 2022

5  out of  5 rating by Bauer25 Bauer
"Awesome experience great people and very friendly. Also saved me tons of money"

Griffin Brown

March 22, 2022

5  out of  5 rating by Griffin Brown
"Jay was very kind and helpful! I really appreciated the customer service I received and would recommend him to anyone in need of his services."