State Farm® Insurance Agent

Jay Epstein

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Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Jereme Walsh

July 15, 2022

5 out of 5

"We just bundled our car and renters insurance through state farm. Agent Pat Bauer was extremely helpful and made the process smooth and easy. If you're looking for a new insurance agent Pat from state farm is your man!! Thank you Pat."

Daniel Mcmilin

June 24, 2022

5 out of 5

"Thank you Pat Bauer for all the help. You Rock! You made the transition From AAA to State Farm an easy decision. I already recommended you to three people. If anyone is looking for a awesome agent asks for Pat."

Jeff Yates

June 2, 2022

5 out of 5

"After waisting thousands of dollars and years with Progressive, I recently spoke with one of Jay's newest team members Pat Bauer. He saved my family over $1,000 a year for the same coverage. Pat is polite, knowledgable and is there to help you and your family. I reccomend him to anybody."

…

"After waisting thousands of dollars and years with Progressive, I recently spoke with one of Jay's newest team members Pat Bauer. He saved my family over $1,000 a year for the same coverage. Pat is polite, knowledgable and is there to help you and your family. I reccomend him to anybody."

Bauer25 Bauer

May 6, 2022

5 out of 5

"Awesome experience great people and very friendly. Also saved me tons of money"

Griffin Brown

March 22, 2022

5 out of 5

"Jay was very kind and helpful! I really appreciated the customer service I received and would recommend him to anyone in need of his services."

Susanna Janssen

February 12, 2022

5 out of 5

"Jay Epstein continues to be our trusted agent and adviser for all the insurance needs of the Ukiah Community Concert Association. We give a five-star review with gratitude and appreciation."

Thomas Dow

February 1, 2022

5 out of 5

"Jay Epstein and his staff have provided excellent, responsive service for Homeowner’s and Auto Insurance. I can unconditionally recommend “My Agent Jay”."

ElenaCasanova Music

January 31, 2022

5 out of 5

"Jay Epstein has been our agent for over 15 years. We have experienced personal and professional service from him and his office every time. From providing needed information while purchasing a car to advising on what to do when incidents happen. He and his staff have always been helpful, thoughtful, caring and professional. Jay Epstein is the best agent we have ever had."

…

"Jay Epstein has been our agent for over 15 years. We have experienced personal and professional service from him and his office every time. From providing needed information while purchasing a car to advising on what to do when incidents happen. He and his staff have always been helpful, thoughtful, caring and professional. Jay Epstein is the best agent we have ever had."

Silvia Cuevas

January 15, 2020

5 out of 5

"I was very impressed about the time that it took for Jay Epstein and his team to take care of my claim, in two days I got a check on my hands and took care of everything that involved the loss of my daughter's car. Thanks for everything!"

Jason Anderson

January 9, 2020

2 out of 5

"i like Statefarm as a company, but I cannot get behind the practices at this location. I understand that late payments are serious and need to be taken care of to avoid a lapse, - However, it seems very inappropriate to leave messages stating "we need a payment" on a voicemail that they employees do not know who has access to. Additionally, they send postcards, meaning no envelope or anything to hide sensitive information, requesting payments and clearly state that you are late on said payment. This seems like an invasion of privacy. Statefarm corporate sends notices about late payments, in a correct and professional correspondence, so I don't understand this offices need to do so as well, and in such poor fashion. Promoting customer trust tends to go hand-in-hand with with legal privacy compliance and endorsing actions that keep the consumer in mind goes a long way in serving both parties’ relationship. However, don't think this is a goal at this establishment, and it's concerning."

…

"i like Statefarm as a company, but I cannot get behind the practices at this location. I understand that late payments are serious and need to be taken care of to avoid a lapse, - However, it seems very inappropriate to leave messages stating "we need a payment" on a voicemail that they employees do not know who has access to. Additionally, they send postcards, meaning no envelope or anything to hide sensitive information, requesting payments and clearly state that you are late on said payment. This seems like an invasion of privacy. Statefarm corporate sends notices about late payments, in a correct and professional correspondence, so I don't understand this offices need to do so as well, and in such poor fashion. Promoting customer trust tends to go hand-in-hand with with legal privacy compliance and endorsing actions that keep the consumer in mind goes a long way in serving both parties’ relationship. However, don't think this is a goal at this establishment, and it's concerning."

…

Sandy Pivniska-O'Ferrall

April 26, 2019

5 out of 5

"Very knowledgeable, responsive, always trustworthy."

What our customers say about us...

Jereme Walsh

July 15, 2022

5 out of 5

"We just bundled our car and renters insurance through state farm. Agent Pat Bauer was extremely helpful and made the process smooth and easy. If you're looking for a new insurance agent Pat from state farm is your man!! Thank you Pat."

Daniel Mcmilin

June 24, 2022

5 out of 5

"Thank you Pat Bauer for all the help. You Rock! You made the transition From AAA to State Farm an easy decision. I already recommended you to three people. If anyone is looking for a awesome agent asks for Pat."

Jeff Yates

June 2, 2022

5 out of 5

"After waisting thousands of dollars and years with Progressive, I recently spoke with one of Jay's newest team members Pat Bauer. He saved my family over $1,000 a year for the same coverage. Pat is polite, knowledgable and is there to help you and your family. I reccomend him to anybody."

…

"After waisting thousands of dollars and years with Progressive, I recently spoke with one of Jay's newest team members Pat Bauer. He saved my family over $1,000 a year for the same coverage. Pat is polite, knowledgable and is there to help you and your family. I reccomend him to anybody."

Bauer25 Bauer

May 6, 2022

5 out of 5

"Awesome experience great people and very friendly. Also saved me tons of money"

Griffin Brown

March 22, 2022

5 out of 5

"Jay was very kind and helpful! I really appreciated the customer service I received and would recommend him to anyone in need of his services."

Susanna Janssen

February 12, 2022

5 out of 5

"Jay Epstein continues to be our trusted agent and adviser for all the insurance needs of the Ukiah Community Concert Association. We give a five-star review with gratitude and appreciation."

Thomas Dow

February 1, 2022

5 out of 5

"Jay Epstein and his staff have provided excellent, responsive service for Homeowner’s and Auto Insurance. I can unconditionally recommend “My Agent Jay”."

ElenaCasanova Music

January 31, 2022

5 out of 5

"Jay Epstein has been our agent for over 15 years. We have experienced personal and professional service from him and his office every time. From providing needed information while purchasing a car to advising on what to do when incidents happen. He and his staff have always been helpful, thoughtful, caring and professional. Jay Epstein is the best agent we have ever had."

…

"Jay Epstein has been our agent for over 15 years. We have experienced personal and professional service from him and his office every time. From providing needed information while purchasing a car to advising on what to do when incidents happen. He and his staff have always been helpful, thoughtful, caring and professional. Jay Epstein is the best agent we have ever had."

Silvia Cuevas

January 15, 2020

5 out of 5

"I was very impressed about the time that it took for Jay Epstein and his team to take care of my claim, in two days I got a check on my hands and took care of everything that involved the loss of my daughter's car. Thanks for everything!"

Jason Anderson

January 9, 2020

2 out of 5

"i like Statefarm as a company, but I cannot get behind the practices at this location. I understand that late payments are serious and need to be taken care of to avoid a lapse, - However, it seems very inappropriate to leave messages stating "we need a payment" on a voicemail that they employees do not know who has access to. Additionally, they send postcards, meaning no envelope or anything to hide sensitive information, requesting payments and clearly state that you are late on said payment. This seems like an invasion of privacy. Statefarm corporate sends notices about late payments, in a correct and professional correspondence, so I don't understand this offices need to do so as well, and in such poor fashion. Promoting customer trust tends to go hand-in-hand with with legal privacy compliance and endorsing actions that keep the consumer in mind goes a long way in serving both parties’ relationship. However, don't think this is a goal at this establishment, and it's concerning."

…

"i like Statefarm as a company, but I cannot get behind the practices at this location. I understand that late payments are serious and need to be taken care of to avoid a lapse, - However, it seems very inappropriate to leave messages stating "we need a payment" on a voicemail that they employees do not know who has access to. Additionally, they send postcards, meaning no envelope or anything to hide sensitive information, requesting payments and clearly state that you are late on said payment. This seems like an invasion of privacy. Statefarm corporate sends notices about late payments, in a correct and professional correspondence, so I don't understand this offices need to do so as well, and in such poor fashion. Promoting customer trust tends to go hand-in-hand with with legal privacy compliance and endorsing actions that keep the consumer in mind goes a long way in serving both parties’ relationship. However, don't think this is a goal at this establishment, and it's concerning."

…

Sandy Pivniska-O'Ferrall

April 26, 2019

5 out of 5

"Very knowledgeable, responsive, always trustworthy."